Customer Support Line:

• +1 (800)-368-8604 Mon-Fri 9 am-7 pm (EST) 
• Online Service Mon-Fri 10 am-6 pm (EST)
  

For order, technical, and customer support inquiries:

• support@ecoflow.com (For all customers and Kickstarter Backers)
• support.jp@ecoflow.com (For customers locate in Japan)
  

Order & Payment on ecoflow.com 

• order@ecoflow.com
  

Community:

• Facebook Group @EcoFlow Club
• Reddit @EcoFlow Community

Wholesale, Distribution, International Sales Inquiries & Enterprise

• sales@ecoflow.com (North America)
• sales.eu@ecoflow.com (Europe)
  
• sales.rest@ecoflow.com (Middle East, Australia & Other Countries)
  

For News, Media, and Events Collaboration

• media.na@ecoflow.com
  

Affiliate Program

• affiliate@ecoflow.com
  

For Social Media Content Partners Collaboration

• contentpartners@ecoflow.com

For YouTube,Tiktok Influencers Collaboration

• Influencer@ecoflow.com
  

Company name: Ecoflow Technology Inc.

EIN: 82-1942544