Intelligent Home Energy
Intelligent Home EnergyNote: The installation package must be added to your cart to proceed with payment.
12kWh Capacity | 7200W Output
Reliable Home Backup
Reliable Home Backup
3600Wh Capacity | 3600W Output
EcoFlow Official Live Installation Support
$299 Free!
EcoFlow Official Live Installation Support
EcoFlow Official Live Installation Support
Step 1. Place Your Order
Enter your delivery address and contact details at checkout.
Step 2. Receive Instructions
We’ll email you next steps and the installation form.
Step 3. Submit Installation Details
Upload your site information via the form two days before installation.
Step 4. Remote Site Review
(If Needed)
Join a secure video call with our support team to review and confirm the installation environment.
Step 5. Schedule Your Session
Choose an available time from the scheduling link.
Step 6. Live Installation Guidance
Get real-time, step-by-step guidance at your scheduled time.
Step 7. Setup & Start Using
Complete setup and begin using your system immediately.
* This service is available for users who have not yet installed Smart Home Panel 2, Smart Home Panel 3, or Smart Gateway. Installation personnel must meet the qualifications required by local regulations. Supported in real time byEcoFlow experts.