Customer Support Line:

  • +1 (800)-368-8604 Mon-Fri 9 am-7 pm (EST) 
  • Online Service Mon-Fri 10 am-6 pm (EST)

For order, technical, and customer support inquiries:

  • support@ecoflow.com (For all customers and Kickstarter Backers)
  • support.jp@ecoflow.com (For customers locate in Japan)

Order & Payment on ecoflow.com 

  • order@ecoflow.com

Community:

Wholesale, Distribution, International Sales Inquiries & Enterprise

  • sales@ecoflow.com (North America)
  • sales.eu@ecoflow.com (Europe)
  • sales.rest@ecoflow.com (Middle East, Australia & Other Countries)

For News, Media, and Events Collaboration

  • media.na@ecoflow.com

Affiliate Program

  • affiliate@ecoflow.com

For Social Media Content Partners Collaboration

  • contentpartners@ecoflow.com

For YouTube,Tiktok Influencers Collaboration

  • Influencer@ecoflow.com

Company name: Ecoflow Technology Inc.

EIN: 82-1942544

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