EcoFlow Smart Home Panel 2 EcoFlow Smart Home Panel 2 EcoFlow Smart Home Panel 2

*For 30 minutes of use.

The 3-ton central air conditioner's LRA rating must be within 120A.

3.X-Fusion technology ensures that all AC output sockets provide optimal output in terms of wattage and amp. In fast charging mode, the output will always be 7.2kW, no matter how much the input is.

Switch to fast charging for a continuous 7200W output.

If you connect the DELTA Pro Ultra to PV system circuits installed on or in buildings, according to NEC regulations, the system shall include a rapid shutdown function to ensure operation safety and reduce shock hazards for emergency responders. If you wish to connect the DELTA Pro Ultra to PV system circuits, a pre-purchase consultation must be completed by a qualified electrician or installer.

EcoFlow Trolley Gift Activity Terms & Conditions

Article 1: Event DescriptionEvent Period: From January 9, 2024, 12 AM (EST) to February 9, 2024, 11:59 PM (EST).Eligibility: This event is only applicable to the first 300 customers who purchase at least one EcoFlow DELTA Pro Ultra and one EcoFlow Smart Home Panel 2 in a single order during the event period.Gift: Qualified customers will receive a trolley valued at $299. Limited to one trolley per customer.Eligibility Confirmation: Customer eligibility will be determined based on the order of completion of payment during the event period. Only orders fully paid within the event period will be considered.Gift Distribution: The gift will be shipped in February. Gifts are limited and available while supplies last.Geographical Restrictions: This event is exclusive to the EcoFlow US Online Store (us.ecoflow.com).Article 2: Additional TermsNon-Returnable/Non-Exchangeable: The gift accompanying the purchase is non-refundable, non-exchangeable, and ineligible for after-sales service or cash redemption.Liability: The organizer is not responsible for any delays or damages during the shipment of the gift.Rights Reserved: The organizer reserves the right to modify, suspend, or terminate the event at any time without liability to participants or third parties.Article 3: Legal ResponsibilityAgreement to Terms: Participation in this event signifies your agreement to these terms and conditions.Interpretation Rights: The final interpretation right of these terms and conditions of the gift usage belongs to the company.

Terms and Conditions for EcoCredits

Article 1: EcoCredits AccumulationApplicability: These terms apply to all members participating in the EcoFlow Membership Program (hereinafter referred to as "Members").Triple EcoCredits on Specific Products: Members can earn triple EcoCredits (hereinafter referred to as "EcoCredits") when purchasing designated products (hereinafter referred to as "Specific Products").Specific Products: Include purchases of an EcoFlow DELTA Pro Ultra Inverter, EcoFlow DELTA Pro Ultra Battery, EcoFlow Smart Home Panel 2, EcoFlow DELTA Pro Ultra (Inverter+Battery), EcoFlow DELTA Pro Ultra+EcoFlow Smart Home Panel 2, 2 × EcoFlow DELTA Pro Ultra + EcoFlow Smart Home Panel 2 made on the EcoFlow US Online Store (us.ecoflow.com).Geographical Restrictions: This program is exclusive to the EcoFlow US Online Store (us.ecoflow.com).Article 2: EcoCredits CalculationTriple EcoCredits Period: Valid from January 9, 2024, 00:00 (EST) to February 9, 2024, 23:59 (EST).Calculation Basis: EcoCredits are calculated based on the actual payment amount for Specific Products, excluding amounts involving coupons, EcoCredits redemption, returns, or cancellations.Accumulation Ratio: EcoCredits will be accumulated at three times the actual payment amount for Specific Products.EcoCredits Credit: EcoCredits will be automatically credited to the member's account after the transaction is completed and payment is confirmed, along with EcoCredits from other products.Inquiries: For any questions regarding EcoCredits accumulation or calculation, please contact the customer service department.Article 3: Legal StatementAgreement to Terms: Participation in this program signifies your agreement to these terms and conditions.Interpretation Rights: The final interpretation right of these terms and conditions of EcoCredits usage belongs to the company.

I. Scope of Installation Service

A. Service Content

This installation service is strictly limited to the standard installation service of the EcoFlow Smart Home Panel 2 (“SHP2”) or any bundle that includes the SHP2 alongside other EcoFlow products, including but not limited to the Delta Pro Series (collectively referred to as the “Products”). Standard installation service includes on-site visit by a certified electrician and the installation of the Products, including wiring the SHP2 to the existing load center.Please note that this installation service does NOT include wiring the Delta Pro Series to solar panels or photovoltaic (PV) systems, nor does it cover the cleaning or disposal of any debris generated during the installation process. If a user requests wiring to solar or PV systems, the electrician reserves the right to decline the installation service.

B. Installation Conditions

The user's home electrical system must fully comply with all applicable local government regulations and electrical standards. Any unauthorized modifications to the home circuit—i.e., changes made without official government approval—will render the property ineligible for installation.If the user's residence is unusually large, resulting in extended wiring distances or undervoltage risks, the installation may fail to meet the requirements of the National Electrical Code (NEC) or other applicable codes and regulations. In such cases, the installation cannot proceed.Furthermore, in the event of any unforeseen circumstances that affect the safety, legality, or practicality of the installation, EcoFlow reserves the sole right to determine the final feasibility of performing the service.

C. Territory:

Our installation service covers most areas in the United States. Please verify coverage by entering your ZIP code during checkout. If the order cannot be placed, it indicates your area is currently not serviced - please contact customer support for assistance. Note: ZIP code verification may have minor discrepancies. If service is ultimately unavailable in your location, our customer service team will contact you and process your refund.

D. Service Benefits

The installation service benefits promoted are exclusively available to users who place an order and complete a successful payment for the installation service through the official EcoFlow website （https://www.ecoflow.com/us & https://us.ecoflow.com/）. Orders made through third-party platforms or other sales channels are not eligible for these benefits.

II. Installation Fees and Additional Costs

A. Installation Service Fee Coverage

The standard Installation Service Fee ONLY covers the installation labor costs.

B. Exclusions from the Installation Service Fee

The installation service fee listed on the official EcoFlow website does NOT include the following additional costs, which must be borne by the user:

- All necessary materials to connect the Smart Home Panel 2 (SHP2) to the upstream distribution panel.

- Replacement or addition of electrical components such as circuit breakers, junction boxes, etc.

- Permit application fees required by local regulations in certain jurisdictions.

- Electrician's on-site visit fee. This fee may be waived if (a) the user proceeds with the installation service, and (b) the electrician confirms that the home meets the necessary installation conditions.

C. Payment Method

Any additional fees not covered by the standard installation service—such as excess labor or materials, or permit application fees—must be paid directly by the user to the electrician, based on the actual quotation provided and the prevailing local permit costs. EcoFlow reserves the right to the final interpretation of the installation service fee and its applicable scope.

III. Service Limitations and Liabilities

A. Independent Service Agreement

The installation service constitutes a direct agreement between the customer and the electrician. Ecoflow is NOT a party to this agreement and therefore assumes no responsibility or liability for the electrician’s pricing, workmanship, performance, or service quality.

B. Service Refusal Based on Property Assessment

The electrician reserves the right to refuse installation service if, upon on-site assessment, the property is determined to be unsuitable for installation. In such cases, the user remains responsible for the cost of the on-site assessment, regardless of whether the installation proceeds.

C. Liability for Unauthorized Installation

EcoFlow shall NOT be held liable for any product issues, defects, or damages resulting from installation performed by an unauthorized installer. In such cases, the user shall bear full responsibility for any required after-sales service, maintenance, or repairs, and such services may not be covered under EcoFlow’s standard warranty or support policies.

D. No Refund after Installation

Once the installation service has commenced, the installation fee is non-refundable, regardless of the outcome. If the user is dissatisfied with the product after the Product(s) has been installed and wishes to request a return, the user shall be responsible for (a) the non-refundable installation fee, and (2) the full cost of removing the installed SHP2. These costs will not be covered by EcoFlow under any circumstances. Ecoflow Installation Service Refund Policy can be found at XXX.

E. Cancellation After On-Site Assessment

If the user cancels the installation service after the electrician has conducted an on-site assessment, but before the comemencement of the installation of the Products, the installation fee will be refunded, less a deduction for the on-site assessment fee. This assessment fee may be up to USD $500, and the exact amount varies by state.

IV. User Responsibilities

A. Accurate Information Provision

When placing an order, the user must provide accurate personal details, including shipping address and home installation address. The user is also responsible for ensuring that someone is present at the premises and that the provided contact information is reachable at the time of the engineer’s visit.
If the user needs to reschedule the installation, they must notify EcoFlow customer service via the official hotline or other designated methods at least one (1) day in advance. Failure to do so may result in an on-site visit fee of up to USD $500, which will be charged to the user.

B. Installation Conditions Assurance

The user shall ensure that their residence, existing distribution panel, and electrical load equipment meet the required installation conditions. If installation cannot proceed, or if additional costs arise due to issues with the home’s infrastructure or non-compliance, the user shall bear full responsibility for such circumstances and related expenses.

V. Disclaimer and Final Interpretation

A. Service Interruption

EcoFlow does not guarantee that the installation service will be free from interruptions, delays, or failures. EcoFlow shall NOT be held liable for any service interruptions caused by force majeure, third-party actions, or circumstances attributable to the user.

B. Limitation of LiabilityTo the fullest extent permitted by applicable law,

Ecoflow and its affiliates shall NOT be liable for any indirect, incidental, or consequential damages arising from or related to the installation service, including but not limited to property damage, loss of use, or loss of profits, unless such damages result from Ecoflow's gross negligence or willful misconduct. In all cases, the total liability of Ecoflow and its affiliates shall be limited to the amount actually paid by the user for the installation service.

C. Wall Damage

The drilling of holes or structural modifications made during the installation process are deemed standard and necessary procedures to complete the service. The installer shall not be liable for restoring or repairing any normal wall damage or alterations (such as drilling, mounting, or cutting) that occur as part of the installation.

D. Final Interpretation and Updates

EcoFlow reserves the right to the final interpretation of these Installation Terms and Conditions. Users are encouraged to review these Terms periodically, as EcoFlow may update or modify them at its sole discretion without prior notice.